I signed up for an annual subscription in April, but today an $812 charge appeared on my card, and I have no idea what it is for. I can't get in touch with anyone here.
Question
improper charge
Hi
Charges generally occur when there are account changes, such as an upgrade, adding more user seats, or purchasing add-ons. To review your billing history, clarify the specific charges, or submit a dispute and refund request, please email our dedicated specialists directly at cancel@box.com.
Please note that any changes or refund requests are subject to evaluation in accordance with the Box Terms of Service.
Thanks, and we look forward to getting this sorted out for you!
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