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Because I cannot log out of one account and into another account on this site, I can no longer submit a ticket to support.


If I try to do that online, there is a software bug where the overlay covers what is needed to do that.  



As a result, I am left with out any support on an issue on the paid business account that is supposed to have support.  I am going to be forced to go to another service if I cannot reach support.


 

Hi Teresa, 


Welcome to Box Community and glad to help!


Seems that you're already working with a member of our team. Please keep an eye out and we'll stay in touch. 


Thanks for posting!


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