Skip to main content
Question

Impossible to Connect a new user

  • May 27, 2025
  • 1 reply
  • 47 views
C
Forum|alt.badge.img

I've added a new user to our account, but she is not receiving the invite. It's the first time I have this issue. Thanks for your help

    1 reply

    C
    Forum|alt.badge.img

    Hi de PONCINS Patrice,

    Welcome to the Box Community!

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thank you for posting!

    Best,
    Ann

    Terms of ServiceAccessibility statement