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IBM - Need help raising a support ticket

  • October 1, 2026
  • 2 replies
  • 27 views

Hi there, a member of our team left the company yesterday and we lost access to a huge delivery folder she managed, I was told I need to raise a support ticket but can’t find a way to do so, please  advise.

Best answer by ChrisMolina

It’s all good now, these are handled internally by helpdesk 

    2 replies

    • ChrisMolina
    • Author
    • New Participant
    • Answer
    • October 1, 2026

    It’s all good now, these are handled internally by helpdesk 

      Rona Box
      • Rona Box
      • Community Manager
      • October 1, 2026

      Hi ​@ChrisMolina, 

      Welcome to Box Community! 

      Happy to hear that you manage to handle this internally. If you still have Box-related questions and concern feel free to reply in this thread. 

       

      Thanks for posting! 

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