Skip to main content
Question

IBM Box Indexing in Windows 11

  • May 27, 2025
  • 2 replies
  • 12 views

Forum|alt.badge.img

Hi Support, 

I cannot get my IBM box folder files indexed under my Windows 11. 

Can you help ? 

Kind regards, 

Philippe

2 replies

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Philippe, 

Welcome to Box Community and glad to assist! 

Looks like you couldn't access files using your Windows machine If so, can you answer these questions? 

  • Are you trying to access the files through box.com or your local Box folder? 
  • If it's the latter, kindly confirm your Operating System and Box version. 
  • If there's an error, please attach a screenshot in this forum. 

We'd love to further assist! 


Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hell support

I am mainly using my local box folder. 

This is windows 11.

Box release 2.40.333

There is no error. I can access my files both on box.com and in my local folder.

The only problem is that windows is not indexing the local box folder (c:\users\phili\box).

Windows is indexing everything but the box folder.