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Question

I would like you to request to delete my company account completely in your email server ?

  • May 22, 2025
  • 1 reply
  • 9 views

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Dear box support,

 Regarding an old account that I use before. 

 I've canceled contract of the box enterprise this August.

Then I had a few reason that my company account( then administration account ) could not delete within contract period .

Currently, I continue box in company as one of users.

Recently, I 've used box email upload using my company account.

However I have found to take a return error only me.

my company account is "[personal information--redacted]".

Could you teach me how to request that my company account deletes from you email server completely.

best regards,

++++++++++++++++++++++++++++++++++++++++++++++++++++++

Tomomichi Kyotani

Integrated SCM Division,

SMC Japan,

Address: 4-14-1 15F Akihabara UDX, Sotokanda, Chiyodaku,

Tokyo, 101-0021, Japan.

E-mail: [personal information--redacted]

++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

   

1 reply

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Hi Yamamomo,

Welcome to the Box Community!
 
This might require some account specific information, so I've submitted a case to Box Support on your behalf. Please check your email for details and updates.
 
Thanks for reaching out and let us know how else we can help!
 
Best,