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Question

I Would Like to Reset Two-Factor Authentication

  • May 27, 2025
  • 1 reply
  • 22 views
C
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Hello,
The account that I am about to invite to the organization is unable to pass multi-factor authentication.
Could you please let me know how to disable two-factor authentication?

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to assist!

    Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided will allow you to open a ticket if you have trouble signing in. 

    Thanks for posting! 

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