Hi, last time I was charged for the subscription and I didn't mean to use it at all. I thought I deactivated my account for no further chargings, but today I got charged again. Please, now this is a lot for me and I would like to request a refund. Haven't used this platform a long time and don't need a subscription. Thanks in advance!
Question
I would like to request a refund please
Hi Gleb,
Welcome to the Box Community!
This will require Box Billing team to work directly with you.
I've gone ahead and created a ticket for you so that an agent can help you in looking into this. Please check your email for details and updates.
Thanks for your patience!
I did not give permission for this firm to take payments from my account. Please refund the payment and cancel my account immediatly
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