Dear Box team,
I would like to open a support ticket please. I have multiple items in the trash bin that I haven't moved there. When I try to restore them, I get the message:
"There was a problem restoring all items in the trash. Please try again or refresh the page."
No matter what browser I use (Brave, Edge), if I refresh the page, log out and then into the account, the message is the same. Please help.
Best,
Alex
Hello, 24496573027
I understand the frustration of encountering issues while trying to restore items from the trash bin. Here’s a step-by-step guide that might help you resolve the problem:
Clear Cache and Cookies: Sometimes, browser cache and cookies can cause issues with web applications. Try clearing them from your browser settings.
Use Incognito Mode: Open an incognito or private browsing window and attempt to restore the items from there.
Check Box Status: Visit the Box status page to ensure there are no ongoing issues or maintenance that could be affecting the service.
Try a Different Network: Occasionally, network-related issues can interfere with web services. Try using a different network or a VPN aarp mahjongg
.
Best of luck, and I hope your issue gets resolved quickly!
Best Regard,
Patrick Fritz
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