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I would like to change my contract term from yearly to monthly

  • March 22, 2026
  • 1 reply
  • 24 views

I applied my new contract on online.

I choose monthly, but current my contract term is yearly.

 

I would like to change my contract term from yearly to monthly.

Best answer by Rona Box

Hi ​@kawaguchi-chk

Welcome to Box Community, and we’re glad to assist! 

To change your contract term, this request should go to our Billing team for better handling. Please reach out to our Billing team by emailing billing@box.com or create a case

 

Thanks for posting, and we hope to sort this out soon! 

1 reply

Rona Box
  • Community Manager
  • Answer
  • March 24, 2026

Hi ​@kawaguchi-chk

Welcome to Box Community, and we’re glad to assist! 

To change your contract term, this request should go to our Billing team for better handling. Please reach out to our Billing team by emailing billing@box.com or create a case

 

Thanks for posting, and we hope to sort this out soon!