Skip to main content
Question

I was not able to get 2FA code.

  • May 23, 2025
  • 1 reply
  • 10 views
C
Forum|alt.badge.img

Hi BOX team,

I have 2 accounts, 1 for personal use & 1 for business use(company mail address).

Recently I couldn't get the 2FA code for my business use.

Could you please let me know how can I reset my 2FA device?

    1 reply

    C
    Forum|alt.badge.img

    Hi Hyoseok,

    Welcome to Box Community and glad to help! 

    We have created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting!

    Terms & ConditionsAccessibility statement