Skip to main content
Question

I want to restore a deleted user and the folders they owned

  • May 31, 2025
  • 1 reply
  • 93 views

Yesterday, I accidentally deleted the following user and would like to restore them along with all the folders they owned.This user was an administrator and owned folders, so I would like to restore the folders they owned as well.

The user I want to restore is as follows.

Delete date : 2005/5/30 (JST)

E-Mail address: personal information-redacted

 

I look forward to your support.

1 reply

Rona Box
  • Community Manager
  • June 2, 2025

Hi ​@i.kubota

Welcome to Box Community and we’re glad to assist! 

 

It indicates that you’re already working with someone from Box Product Support team in reinstating the user’s Box account. 

We guarantee to get this sorted out as soon as we can and please keep an eye out.

 

Thanks for posting!