I selected application authentication by mistake for two-step authentication and now I can't log in.
It's someone else's account, and I'm writing to this support on their behalf.
I want to reset his two-step authentication settings.
Question
I want to reset the two-step authentication settings.
Hi there,
Welcome to the Box Community! I'm happy to help.
This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
Please check your email for updates.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.