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I want to open a Word doc but box always tries to open Google docs

  • May 22, 2025
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I want to open a Word doc but box always tries to open Google docs. How can I prevent this?

Thanks,

Ethan

 

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

    Thanks!

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