Skip to main content

I would like to request assistance in recovering administrative access to our Box account. Unfortunately, the primary account administrator is no longer available, and we do not currently have access to the necessary credentials.

How could I restore administrative access to the account or reset access controls. Please let me know if any further information or documentation is required to process this request.

Hi ​@naoaki, 

Welcome to Box Community! We would love to assist with your Admin transfer. 

 

I’ll go and submit a new case and a member from the Box Product Support team will reach out to you through email, please keep an eye out. 

 

Thanks for posting, and looking forward to get this sorted out soon! 

Reply


Terms & ConditionsCookie settings