Skip to main content
Question

I want to downgrade to the free account

  • May 23, 2025
  • 1 reply
  • 21 views

Forum|alt.badge.img

I want to downgrade to the free account, how to do that and can I request refund?

 

1 reply

Forum|alt.badge.img

Hi Nini, 

Welcome to Box Community and I’m here to help!

Regarding your request to downgrade your Box account, please contact our Cancellation team via cancel@box.com.   

Thanks for posting!