I would like to request support to delete a user who was previously enrolled while keeping their account.
Hi Miyashita,
Welcome to Box Community and glad to assist!
For more context, do you have login access to the account you wanted to delete? Also, why do you want to delete the user but keep the account?
We'd love to further assist!
Hi Rona.
Thanks for the reply.
I did not delete my account in the past, so now I can't use two-factor authentication. Therefore, I would like to delete my account and register again.
The target is another account, not mine
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.