Hi there,

Welcome to the Box Community, I'm happy to help!

Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated.

Thanks for posting!

Hi Rona,

The original question was in English. While the attached image was not in English, I don't think it is essential.

I'm having the same trouble. Please let me know how I can get rid of that error message.

Thank you.