I have the same issue, it said it could take several hours and it's been almost a day
Hi Clint,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
I have the same issue. Storage usage in my account is incorrect.
*UPDATE
After my initial post, Box customer service reached out and resolved the issue. But unfortunately, I am having the same issue once again.
Same issue here. Need some help resetting.
Hi, I have the same issue. Could you help, please?
