I have the same issue, it said it could take several hours and it's been almost a day

I'm on day two as well.

Hi Clint, 

Welcome to Box Community and I'm here to help!

We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting! 

Thank you for the help.

I have the same issue. Storage usage in my account is incorrect.

I HAVE THE SAME ISSUE

*UPDATE

After my initial post, Box customer service reached out and resolved the issue. But unfortunately, I am having the same issue once again.

Same issue here. Need some help resetting.