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Question

I need to restore a folder that I deleted

  • May 27, 2025
  • 2 replies
  • 64 views
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I deleted a folder by mistake. When I go into the trash and try to restore, it is giving me error.

    2 replies

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    Now, it restored. But there are many missing folders. Is it because it is in the process of restoring?

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    Hi Gonzalo, 

    Welcome to the Box Community, I'm happy to help!

    If its a pretty large folder, that might be the case, the items within the deleted folder might still be in the process of restoring.

    I would suggest giving it up to a day then check again, if some items are still missing, you can submit a ticket to product support here so the team can check the progress for you.

    Thanks for posting and let us know how else we can help!

    Regards, 

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