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Question

I need to recover a folder that i deleted permanently

  • May 27, 2025
  • 1 reply
  • 8 views

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I permanently deleted a folder by name (2415600074) in the month of April by mistake from my Company's box account. I desperately need to restore them. Please can you help me?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist!

Once a file/folder has been deleted off of your trash. We are unable to support file recovery for our Free Individual plan. 

Meanwhile, if you need more information to easily manage your trash. You may visit this Community article