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I need to add a user that is with another enterprise.

  • May 27, 2025
  • 1 reply
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We use Okta for Active Directory integration.  I've enabled a user in Okta, and tried to add the user to Managed Users in Box Enterprise, and get the error "user is with another enterprise"

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    Hi John,  

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

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