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Question

I need to add a user that is with another enterprise.

  • May 27, 2025
  • 1 reply
  • 10 views

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We use Okta for Active Directory integration.  I've enabled a user in Okta, and tried to add the user to Managed Users in Box Enterprise, and get the error "user is with another enterprise"

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi John,  

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!