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My company has adopted BOX but can't add my existing account with my company email address to the company portal. I need help to get associated. Support said I have to open a ticket myself, but I only have access to the forum.

resolved thru the documentation provided here

 


Hi ​@Darbasch99

Welcome to Box Community! 

We’re delighted that you’ve found a solution to your question! If you have any further questions or need clarification, feel free to reply in the Community—we’re here to help.

 

Thanks for posting! 


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