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Question

I need live help

  • May 27, 2026
  • 1 reply
  • 6 views
C

I cannot seem to add users. I have watched videos and read all the self help. I need help from a person.

      1 reply

      Rona Box
      • Rona Box
      • Community Manager
      • May 28, 2026

      Hi ​@COsborn, 

      Welcome to Box Community! 

      Looks like you’ve already exhausted all the possible remedies you can find to add new users. We truly appreciate it that you’ve finally decided to reach out regarding your issue and we’re more than willing to assist. 

       

      We would like to have a look at the error if there’s any and the email you’re trying to add. To do that, we will reach out to you directly and please keep an eye out. 

       

      Thanks for posting! 

       

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