I have never experienced an issue where I needed to talk to CS regarding access. I looked for an email or phone number, but cannot find a way to directly communicate with Box Support, so posting here. 

We used a generic email alias that our department was able to access as the Admin for our Box account. We have since changed email accounts and IT deactivated the old account. I am still able to log in as a regular user, but I am unable to access the Admin account to make changes (add new accounts or remove former employee accounts) due to not having access to the old Company email. 

Please assist with updating our Admin account to current company email. Thanks!