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Question

I need a Refund Immediatly

  • May 22, 2025
  • 2 replies
  • 79 views
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I Mistakenly selected A $300 plan and for some reason I'm getting charged Charged $975

I cannot afford that!!

I need a refund,   And revert back to my old plan Immediatly

    2 replies

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    Hi there, 

    Welcome to the Box Community!

    This would be something our Billing team can discuss and assists you. Looks like you've already opened a new case for our billing support and someone will reach out to you to further discuss this request so please do check your email for updates.

    Thanks for reaching out and let us know how else we can help!

    • Zammj
    • New Member
    • March 12, 2026

    I do, too. I can’t even figure out who or how to ask so I’m tagging on this. I only need 3 months and was charged for 12. Please assist

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