I need a backup code for when I don't have my MFA nearby. When I try to generate my one time code I get the following error message
There was an error while generating account backup codes. Please try again.
I have tried several times.
Hi @MORI,
Welcome to Box Community and we’re glad to help!
To get a closer look, I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting, and we hope to get this sorted out very soon!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
