Hello.
I can't receive the two-factor authentication email.
This email address may be on the suppression list.
Could you please remove this address from the list ?
Question
I'm not receiving verify mail.
Hi Tomo,
Welcome to Box Community and glad to assist!
Note: We've removed the email address from this post to keep the user's data private and secured.
Upon checking the email, it was placed on our email suppression list. This typically happens when a user's email client repeatedly hard bounces our emails back to our server, or when an email inbox is not set up before the Box account was created. I've manually removed your email from this list, so the user should now be receiving emails from Box.
To prevent this from happening in the future, please make sure that your email client, virus scan, ISP, or firewall are not blocking emails from
- box.com
- notify.box.com
- reply.box.com
- track.box.com
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.