Skip to main content
Question

I'm not receiving email notifications.

  • May 23, 2025
  • 1 reply
  • 6 views

Forum|alt.badge.img

Hello.

Notifications will not be sent to this email address.

Has it been added to the suppression list?
Please remove it from the suppression list.

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and I’m here to help!

Note to keep your data private and secured we've removed your email you posted. 

Additionally, we've removed your email in suppression list. To prevent this from happening in the future, please make sure that your email client, virus scan, ISP, or firewall are not blocking emails from

  • box.com
  • notify.box.com
  • reply.box.com
  • track.box.com

It's possible that emails may bounce back to Box again. You may need to contact your ISP or internet service provider or Corporate IT department to assist you; please review this help article: Troubleshooting Issues with Email Notifications

Hope it helps!