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Question

i lost old phone number. i can't access 2-step verification

  • May 23, 2025
  • 1 reply
  • 61 views
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I lost my phone number and can't access the 2-step verification. I really need to access my account to continue my work. Can you help me log in to my account without needing a second verification?

Thank you.

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to assist! 

    I've initiate and created a new ticket regarding your login issue. Our member from Product Support team will get in touch and please keep an eye to your email. 

    Thanks for posting! 

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