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Hello,


Box tells me that I don't have enough storage - I do.  Other articles suggest that you can only fix this through box.  But, I can't seem to actually get to a place to submit request.  How do I get help?


 


Thanks so much,


 


Jill

Hi there, 


Welcome to the Box Community! 


It looks like you are uploading a file to a collaborated folder which owner reached the allocated storage. You need to contact them directly. 


Thanks!

Thank you for researching that for me.  So, if I understand correctly - the other folders would be good, but this one is too full?  I will go poke around with that.  Thank you for steering me towards the answer.


Jill

I was asked to upload a document to GEICO insurance via a Box link. I created an account, and uploaded one document, and when I tried to upload the document to the shared folder, it said I did not have enough storage. This is extremely time sensitive. 

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