I’ve tried clearing my cache. I’ve tried incognito mode. I just set up this account today and I’m having issues submitting a ticket and setting up users. This may be the worst product I’ve ever paid for.
Solved
I just created a paid account and cannot submit a ticket
Best answer by Rona Box
Hi
Welcome to Box Community, and we’re glad to assist!
I just reached out to our specialist and made changes in the backend, apologies for the inconvenience.
Please try again and going forward, it should give you the option to submit a case. To create a case/ticket, kindly contact support.
Thanks for posting!
Hi
Welcome to Box Community, and we’re glad to assist!
I just reached out to our specialist and made changes in the backend, apologies for the inconvenience.
Please try again and going forward, it should give you the option to submit a case. To create a case/ticket, kindly contact support.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.