The troubleshooting said it could be because my email isn't verified but there’s no way to resend the verification email, that isn’t an option anywhere on the screen. Password has been changed, that made no difference as I saw that on the forum.
I’m not showing up in the enterprise and our Admin is not getting a response from support.
I have no idea how to proceed.
Hi
Welcome to Box Community, and we’re glad to assist !
We reviewed your email address linked to your Box account and it is not in suppression list. Since you are correctly receiving email notifications from Box, could you check your spam/junk folder?
If the issue persists, please review these troubleshooting issues with email notifications.
Hope it helps!
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