Question
I haven't received my email.
Hi there,
I lost my password and tried resetting my password, but I didn't receive an email.
we'd follow the troubleshooting process but still not worked.
Was it added to the suppression list?
Please tell me how to resolve.
I am using Google Translate.
Hi there,
Welcome to Box Community and glad to help!
We've removed your email from our suppression list. Please try a new password reset email via box.com/reset and if the issue persist, kindly follow the recommended troubleshooting steps here.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.