Skip to main content
Question

I have zero files but box shows 4gb storage used. How?

  • May 23, 2025
  • 1 reply
  • 6 views
C
Forum|alt.badge.img

I have zero files but box shows 4gb storage used. Is it possible to check it out and repair?

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community!

    I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

    Feel free to write back in if you have any questions for me!

    Best regards,
    Ann

    Terms & ConditionsCookie settingsAccessibility statement