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I need help with restoring my bandwidth, i havent uploaded anytihng in over a week and received 2 over use of bandwidth… i thought i have unlimited bandwidth and i didnt even use it during the periods i received. notices, i need a support ticket asap!

 

i dont like that i receive a warning WITH NO WAY to contact support at all.

 

Hi ​@lakukaracha

Welcome to Box Community, and we’re glad to assist! 

It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from Box Product Support team will reach out through email. 

 

Thanks for posting, and we hope to get this sorted out very soon.