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I have several folders showing a red dot. The posts that I've read suggest right-clicking to diagnose why it is happening, but I'm not finding any instructions. How do I recalibrate syncing my Box Drive folders?

  • May 22, 2025
  • 1 reply
  • 21 views

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I have several folders showing a red dot. The posts that I've read suggest right-clicking to diagnose why it is happening, but I'm not finding any instructions. How do I recalibrate syncing my Box Drive folders?

1 reply

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Hi there, 

Welcome to the Box Community! 

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thanks!