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Question

I have nothing in my account but it says I have 7 of 10 gb used

  • May 27, 2025
  • 2 replies
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I have nothing in my account but it says I have 7 of 10 gb used. I have trashed my trash account but it still shows Im almost full and can not use

    2 replies

    Forum|alt.badge.img

    Hi Sophia, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    Forum|alt.badge.img

    Thank you so much!! All fixed

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