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I have nothing in my account but it says I have 7 of 10 gb used. I have trashed my trash account but it still shows Im almost full and can not use

Hi Sophia, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!

Thank you so much!! All fixed

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