I have a business plan account and cannot create a support ticket. I clicked on everything for a long time and I can only reach the support forum. I tried everything I found on the support forum and still cannot connect to create a support ticket. If anyone can please assist me.
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Hi
Welcome to Box Community, and we’ll make sure that you’d get to submit a support case!
We’ve made the changes in the back end to fix this issue. And going forward, you should now be able to create a new case through this support link.
Hope it helps, and please let us know if you have questions.
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