I had a Pro account. Since canceling it and going back down to the free version, I can no longer see the invoices/receipts for the payments I made for my subscription. Very frustrating.
Question
I had a Pro Account and unable to download receipts/invoices from box.
Hi
Welcome to Box Community, and we’re glad to help obtain your Box invoices/receipts.
If you are looking to obtain your past invoices when you’re still paying for your Personal Pro account, please contact our Billing team through billing@box.com.
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