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Question

I got charged for three acconts, I need only one!!!

  • May 27, 2025
  • 1 reply
  • 7 views

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 I need an explanation for this... It is abusive from your part!!!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Vicente, 

Welcome to Box Community and glad to assist! 

We're sorry for your trouble and please reach out to our Billing team to address this isuse. Please create a new case or email billing@box.com.

We'd love to further assist!