Skip to main content
Question

I don't want to pay for 3 users

  • May 22, 2025
  • 3 replies
  • 27 views

Forum|alt.badge.img

Why do I have to pay for three users when I just want one? 

3 replies

Forum|alt.badge.img

Hi there, 

Welcome to the Box Community!

Business and Enterprise plans that are offered in Box requires paying for a minimum of 3 user/seats in order to use this account type.

We do not require that all 3 seats be used, but we do require that the subscription is set up for at least 3 users.

If you have other questions about your seats and billing, you may reach out to billing@box.com or submit a ticket on this page.


Forum|alt.badge.img

What an absolute scam. A total ripoff. You should be ashamed of yourselves. I'm leaving for Dropbox and I've been using Box since 2008


Forum|alt.badge.img

same here,

when i sign up, there's nowhere saying that " require that the subscription is set up for at least 3 users." 

I thought it would be $20 since i am the only user.

please refund. its dishonest.