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I don't see the file request feature and confirmed I have the Enterprise version of Box

  • November 12, 2025
  • 1 reply
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C

I don’t see the  file request button on my Box Enterprise version as I did in my trial Business license. I recently upgraded to the Enterprise version. What am I missing? All the settings are there.

Best answer by Chuck Renaud Box

Go to Admin Console → Enterprise Settings → Content & Sharing tab → Scroll down to “File Request” and confirm that File Request is enabled and the associated parameters are configured correctly.

    1 reply

    C

    Go to Admin Console → Enterprise Settings → Content & Sharing tab → Scroll down to “File Request” and confirm that File Request is enabled and the associated parameters are configured correctly.

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