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I don't receive a notification email only when a specific person uploads a file.
If someone else makes an update, you will be notified correctly.
The difference between the settings of a specific person and other members appears to be in the content.
 

Hi there, 

Welcome to Box Community and glad to assist! 

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!