Question

I don't receive a notification email

I don't receive a notification email only when a specific person uploads a file.

If someone else makes an update, you will be notified correctly.

The difference between the settings of a specific person and other members appears to be in the content.

Hi there,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out.

Thanks for posting!

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