Skip to main content
Question

I do not see the download icon

  • May 23, 2025
  • 1 reply
  • 6 views
C
Forum|alt.badge.img

I am trying to dowload a pdf which shared with me via a link. I do not see a download sign. 

    1 reply

    C
    Forum|alt.badge.img

    Hi Salih, 

    Welcome to the Box Community, I'm happy to help!

    Downloads on shared links thru Box can be enabled or disabled by the owner of the link. Please reach out to the owner of shared link of file you are trying to download to see if they can enable the download option in the link settings.

    To learn more about this please take a look at this article: https://support.box.com/hc/en-us/articles/360043697554-Configuring-Individual-Shared-Link-Settings

    Thanks for reaching out and let us know how else we can help!

    All the Best, 

    Terms of ServiceAccessibility statement