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I deleted several large files and the storage keeps showing it's full.

Hi Edward,


Welcome to the Box Community, I'm happy to help!


I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.


Let me know if you have questions!


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