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Question

I Deleted Files but my storage says its full.

  • May 23, 2025
  • 3 replies
  • 9 views

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Hi;

Kindly help me on this i deleted files but still notnhing happens. It says storage almost full. Thanks in advance.

3 replies

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Same issue for me. Please help !


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Hi Conrado,

Welcome to the Box Community!

I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

Let me know if you have questions!

Best regards,
Ann


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Same issue for me. Please help !