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I am using a Box free plan account and would like to upgrade to a Business Plus plan.
However, I am getting an error on the screen where I enter my credit card information and cannot proceed. I use a Sumitomo Mitsui Card (Japanese company) Purchasing Card. There is no problem with the status of my card.
Can support help me with the upgrade process?

Hi there, 


Welcome to Box Community and glad to assist! 


Please contact the Box Sales team by emailing sales@box.com or calling 1-877-729-4269 <ext. 1> (Toll Free USA) or 1-650-641-2332 <ext. 2> (International). 


Also, if you need any further assistance in upgrading your account or have any questions, please feel free to open a support case with our Billing Team.


Thanks for posting! 

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