Question

I changed my cell phone number and I can't get the verification code

I recently changed my cell phone number and forgot that it was linked to my box account. What do I do now to gain access to my account?

Hi Heitor,

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf.

You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

Best regards,

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