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Question

I cant find a way to contact support!!!

  • May 23, 2025
  • 2 replies
  • 20 views

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We keep getting error - cant open in Excel locally. Have redownloaded box tools. No luck, Only happening with one user. it's crazy there is no way to contact support!!!!!!!!!!!!

2 replies

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Hi Tom, 

Welcome to Box Community and glad to assist! 

Please make sure you've installed Box Tools from this site

Hope it works!


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We've already done this to no avail. 

It just returns error - Unable to open